topic Email won't send from my btconnect address when not at base in Archive

Email won't send from my btconnect address when not at base

Chris256 — Sun, 22 Apr 2012 15:21:00 GMT

Although I receive messages on both my bt email addresses, I cann't send from them when I'm not at home in my office. I'm using Outlook 2011 for Mac. As far as I can see from the forum this seems to be something to do with SMTP Authentication but even when I click on the 'use the same information as my incoming mail' it still won't send. I keep getting this message Mail from 88.3.169.200 refused, see RBL server rbl.btconnect.com. Any ideas?

Re: Email won't send from my btconnect address when not at base

kuerten — Sun, 22 Apr 2012 16:48:07 GMT

Hi Chris. try to enable authentication on this. Hope it works for you. Seems like the server doesn't accept relays.

Re: Email won't send from my btconnect address when not at base

Chris256 — Mon, 23 Apr 2012 15:07:15 GMT

Thanks Kuerten - but no luck I'm afraid. I've enabled authentication with and without password to no effect

Re: Email won't send from my btconnect address when not at base

Angela59 — Tue, 24 Apr 2012 01:55:32 GMT

Try setting out going mail to default (not 587) on Advanced page.

It worked for me