3rd party domain - e-mail set up issues - Business Email Lite

chuggiebear — Wed, 23 May 2012 17:57:46 GMT

Hi,

I have a 3rd party domain hosted with an "external" host, I contacted BT earlier to set up mail relay as noted in the support section which I was told was successful.

I configured Outlook 2007 using the instructions here:

http://btbusiness.custhelp.com/app/answers/detail/a_id/8793/c/1995,2003,2044

Unsuccessfully, I had various error messages.

I've set up the mail account on a machine at home, (Virgin ISP), using the 3rd party hosts settings and all works fine. The issue is definitely with Bt's pop and smtp settings.

Has anyone else had any similar issues, I waited for an hour on Online Chat and gave up, although it stated the waiting time was 7 minutes and I was first in the queue - I tried phoning but was on hold for ages and gave up.

If anyone can post POP and SMTP settings, particularly port numbers (perhaps authentication details) I'd appreciate it. I've tried a lot of the variances I've found within the help sections, but to no avail.

(I'm looking for POP details only IMAP isn't necessary)

As I mentioned earlier, it's a BT Business Email Lite package, using 3rd party domain hosted elsewhere.

Many thanks in advance for any assistance!

chuggiebear

Re: 3rd party domain - e-mail set up issues - Business Email Lite

warriorfullight — Thu, 24 May 2012 01:09:13 GMT

I can find the instruction for setting up BT with Outlook 2010? Or can I use this same instruction?

topic Re: 3rd party domain - e-mail set up issues - Business Email Lite in Archive

3rd party domain - e-mail set up issues - Business Email Lite

Re: 3rd party domain - e-mail set up issues - Business Email Lite