topic Re: Cannot receive btconnect mail on Windows Live Mail in Archive

Cannot receive btconnect mail on Windows Live Mail

pbj2401 — Tue, 05 Jun 2012 18:28:48 GMT

I've set up Windows Live Mail with multiple accounts. All work with the exception of my btconnect account which will send mail but will not receive mail from the server.

Some additional details ... sync with server works without any error messages. Outgoing mail gets sent but incoming mail remains on the server copy only.

Config for btconnect on my WLM - running Windows 7

Incoming mail

Server type : POP3

Incoming server : pop3.btconnect.com

Port : 110

SSL : unticked

Email User name : 'userid' (not qualified with @btconnect.comi)

Password : *********

Remember password : ticked

Logon using clear text authentication : ticked

Outgoing mail

Outgoing server : mail.btconnect.com

Port : 25

SSL : unticked

Outgoing mail requires authentication : ticked

Use same authetication as Incoming Mail : ticked

I have tried deleting and readding the account but no joy. Any ideas?

Re: Cannot receive btconnect mail on Windows Live Mail

tetrapackage — Wed, 06 Jun 2012 00:28:00 GMT

I have also tried connecting BT to my Windows Live Mail, but also has this type of problem. MS Outlook works, but not WLM. What's wrong?

Re: Cannot receive btconnect mail on Windows Live Mail

pbj2401 — Fri, 08 Jun 2012 06:03:45 GMT

Correct and working with the following settings

Incoming Settings

pop.outlook.com

port 995

SSL applied/ticked

Outgoing Settings

smtp.outlook.com

port 587

SMTP authentication applied/ticked

Authentication- password

All now working like a charm