365 Upgrade email problems

richardy — Wed, 13 Jun 2012 12:18:26 GMT

Since the upgrade to MS365 i have had problems with outlook2000 and was told it is no longer supported (which is fair enough to a degree) so i switched to Outlook Express. But now can no longer send email without using a web browser. I went online with the BT chat support and the operative went though the settings, turned off the antivirus etc etc. and eventually told me it's a problem with the installation of O Express or some interference of some sort from from something else on my PC. She suggested i phoned the BT IT support line for which i would be charged.

NOT GOOD ENOUGH BT. I am not IT savvy and shouldn't have to pay to correct something after an upgrade that is supposed to improve my email "experience".

Any suggestions?

Richard

Re: 365 Upgrade email problems

knobbster — Wed, 13 Jun 2012 13:05:57 GMT

Hi Rich, try these settings and good luck.

Incoming server

Server name: pop.outlook.com
Port: 995
Encryption method: SSL

outgoing server

Server name: smtp.outlook.com
Port: 587
Encryption: TLS or SSL

Re: 365 Upgrade email problems

richardy — Wed, 13 Jun 2012 13:17:38 GMT

Yup, done all of those

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365 Upgrade email problems

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