topic Re: office 365 e-mail in Archive

office 365 e-mail

Robin12 — Tue, 19 Jun 2012 18:31:22 GMT

I have just been informed that my e-mail is about to change with BT, I am concerned that this is going to disrupt my business. I have several e-mail accounts running through the main bt e-mail account. am I going to have to reset all of the accounts to continue sending and recieving e-mails, and then there is the forwarding to my blackberry torch. perhaps someone can direct me to the right information to set this up so that I do not lose any business. thanks

Re: office 365 e-mail

tidaltides — Wed, 20 Jun 2012 09:48:04 GMT

Do a follow up from time to time to have them check it regularly.

Re: office 365 e-mail

Robin12 — Thu, 19 Jul 2012 19:59:54 GMT

now there is a problem with the e-mails on outlook 2007. when i first open up outlook, the e-mails start to download, gets to the last one and cannot finish downloading, and will not send any e-mails at all. i am having to rely on my blackberry to do all of my replies. no response from BT, and I get theimpression that nobody is interested. has anybody got any ideas. thanks

Re: office 365 e-mail

DaveA — Fri, 20 Jul 2012 13:54:04 GMT

Hi,

First thing you should do is log in to webmail and move/delete the email that won't download. It's likely to have become stuck for some reason, so make a copy of it from webmail and get rid of it. That should stop the issue with Outlook.

Let us know how you get on.

Dave

Re: office 365 e-mail

Robin12 — Fri, 20 Jul 2012 18:25:00 GMT

Dave,

after i posted on the forum, i decided to go through my webmail and check the account, deleted a few e-mails, and tonight outlook seems to be fuctioning ok. many thanks for the reply, if i have any other issues, i will post them .

regards

Robin

Re: office 365 e-mail

DaveA — Mon, 23 Jul 2012 13:55:17 GMT

Hi Robin,

No problem. Glad to help.

Dave