topic 550 Not Permitted [URGENT] in Archive

550 Not Permitted [URGENT]

123cleaners — Tue, 10 Jul 2012 16:11:35 GMT

I'm trying to configure our point-of-sale software to send an email through out btconnect business account but I'm getting the following error:

550: Not Permitted.

Settings being used:

Server: smtp.btconnect.com (port 25)

Username: 123cleaners [at] btconnect [dot] com

"Reply-to" email: info [at] 123cleaners [dot] com

I've read many threads that talk about "mail relay" but I'm unsure about how I can do this? Can you please help!?!?!

mydearcosmo — Wed, 11 Jul 2012 01:52:43 GMT

I get this same problem every once in a while. I am sure what is the cause of it, but still want to know how exactly I can fix it if it gets back.

DaveA — Tue, 07 Aug 2012 13:51:01 GMT

Hi,

Just noticed this thread.

There is an article on the Help and Support site related to Mail Relay, so that should help a bit:

Dave