topic Re: emails account wont display properly on new laptop in Archive

emails account wont display properly on new laptop

sophiecartmail — Mon, 16 Jul 2012 11:05:42 GMT

When i try to open up my btconnect account on my new laptop i can log in but then the page that opens had a white bat across the centre saying 'loading' no matter how long i leave it it doesnt load. the side and top bar (where your click to show inbox or sent messages ect) shows but do nothing when i click on them

Re: emails account wont display properly on new laptop

DaveA — Mon, 16 Jul 2012 13:46:47 GMT

Hi,

This is known issue with Internet Explorer 9 and BT Business webmail.

What you need to is turn on Compatibility View for our website, or use another browser.

Dave

Re: emails account wont display properly on new laptop

firionicable — Tue, 17 Jul 2012 02:21:07 GMT

That is right. Use the latest version of Mozilla Firefox which works perfectly with it.