Re: Call logging on Versatility exchange

Fiona — Mon, 22 Jun 2009 12:48:58 GMT

The system has a preferred call logging software, the BTV Call Accountant. The system itself will output the information on call completion, but there is an option to output the last 500 records on demand. Any terminal emulation software such as Hyper Terminal can be used to see this information.

From the owners manual:

Call Logging

Your BT Versatility system can be connected to a printer or PC, which will maintain a record ofincoming and outgoing calls made on the system. Details are printed as the calls are completed. A buffer is provided to store the last 500 call records. This buffer can be output to the Serial Portas required. This is selected in the system programming. An X-on X-off signal can be enabled which allows the switch to detect if a device on the serialport, which supports X on X off is receiving the data.

Another option allows the last four digits of the dialled number to be masked. This is 'Restrictedcall logging'. The interface to the printer or PC should be serial V24 / RS232-C and should meet the followingspecifications:

Speed – 4800, 9600, 19200, 38400 or 115,200 bps.

Data - 8 bits (no parity).

Calls are printed out in the following format as they are completed:

1 2 3 4 5 6 7 8 9 10O/G 1234 10/01/99 12.00:01 00:00:30 L01 S21 S21 :000.00 1234567O/G 10/02/99 12.00:10 00:01:56 L02 S25 S25 :000.00 567890I/C 5678 10/13/99 12.01:13 00:06:32 L03 S22 S24 :000.00

The explanation of the data output is as follows:

Column Number Data Output Explanation

1 Incoming (I/C) or Outgoing (O/G) call
2 Account Codes
3 Date (day/month/year)
4 Start time
5 Duration of the call
6 Line used
7 Initiating Extension
8 Terminating Extension
9 Cost. (Not Available)
10 Digits entered (outgoing calls only)

Kind Regards

Fiona

BT Business Forum Moderator

Message Edited by Fiona on 22-06-2009 01:47 PM

Message Edited by Fiona on 22-06-2009 01:48 PM

topic Re: Call logging on Versatility exchange in Archive

Re: Call logging on Versatility exchange