topic Re: Nexus 7 in Archive

Nexus 7

julia — Sat, 18 Aug 2012 11:02:07 GMT

Hi, I have just bought myself a new Nexus 7 tablet. I am having difficulty setting up the correct e-mail settings. They seem to be accepted but then I do not receive and can not send mail. Please can you advise. Thank you.

For incoming settings I have put my user name and password.

pop3 server: pop3.btconnect.com

security: none

Port 110

Outgoing settings:

SPTP server: mail.btconnect.com

Security: none

Port 587

Left sign in box empty.

Re: Nexus 7

DaveA — Mon, 20 Aug 2012 13:44:29 GMT

Hi,

If you're not migrated and still using the btconnect.com servers, then you need to use port 25, not 587.

Dave

Re: Nexus 7

julia — Wed, 03 Oct 2012 16:36:11 GMT

Thank you for your reply. I changed the port to 25 as you said. Each time I press done it reverts to 587.

Julia

Re: Nexus 7

Stephenc — Wed, 03 Oct 2012 17:23:17 GMT

Hi Julia,

That is quite odd, is ssl turned on? It generally has a tendancy to change port numbers.

Although I do notice you have said security off.

Also if you are not on a bt connection, i.e. the 3G network, you will need outgoing authentication set to password.

Thanks,

Steve

Re: Nexus 7

julia — Thu, 04 Oct 2012 11:38:15 GMT

Hi Steve, I do not have any security settings.

When I tick the box require sign in, and put my e-mail address for my username and usual password I get 'couldn't open connection to server'. The port is still reverting to 587. I have tried the smtp server as mail.btconnect .com as well as smtp.btconnect.com.

Thanks

Re: Nexus 7

julia — Thu, 04 Oct 2012 11:40:38 GMT

I also get a different response sometimes:

Username or password incorrect. [535.5.7.3 Authentication unsuccessful}

However I am using the same details I always use.

Re: Nexus 7

Julian — Sat, 06 Oct 2012 10:17:15 GMT

I found it works if you leave the sign in box empty and change port to 25 for outgoing settings.

See below

Outgoing settings:

SPTP server: smtp.btconnect.com

Security: none

Port 25

Left sign in box empty.

Re: Nexus 7

julia — Mon, 08 Oct 2012 12:31:54 GMT

Thanks for your suggestion Julian.

Those are exactly the same settings that I am using but when I put 25 for the port setting, it reverts to 587 automatically when i press 'done'.

Re: Nexus 7

kimmwood — Thu, 18 Oct 2012 19:12:50 GMT

My nexus 7 keeps going back to 587 too. Seems impossible to get 365 to work.

Anyone?

Re: Nexus 7

stevemackenzie — Sun, 07 Apr 2013 07:31:45 GMT

Hi, did you ever manage to get this resolved? I am having exactly the same problems.

Re: Nexus 7

Burkem5 — Mon, 08 Apr 2013 08:44:28 GMT

HI Julia

I have written a full set up walkthrough with screenshots for android tablets. Click here for the walkthrough

Let me know if this helps.

Thanks

Michael