topic Re: Mail forwarding rules in Archive

Mail forwarding rules

moforum — Tue, 28 Aug 2012 16:55:23 GMT

My email is set up to be forwarded to a different account but the messages remain on BT is there a way to have automatically deleted once they have been forwarded. Any help much appreciated

Re: Mail forwarding rules

Highlandfling — Mon, 03 Sep 2012 20:25:30 GMT

Interesting one this isn't it?

Due to all the problems encountered with Office 365 (I started a topic on this back in May) I arranged to have all my email come via standard pop accounts linked to my website.

However I still get email sent to my old BT Connect addresses and I have been trying to forward these to my web mail service.

I cannot work out whcih way to set up the forwarding, from the BT email facility or from Office 365. Which ever way I try it I seem to keep getting duplicates of the same email or no forwarding. For example if I set up forward direct from BT I get the message forwarded by BT and then again by Office 365 so I end up with 2 copies. It seems that even when you set up forwarding from within BT it is still sending a copy to Office 365.

Setting up the forwarding from within Office 365 generally results in email NOT being forwarded and then it builds up unless I log in.

Cannot fathom it out at the moment. It really is a nuisance having to keep checking loads of email addresses, time spent and wasted that a small business owner does not have.

I have thought about ditching BT as my ISP but here in Highland land we don't have a lot of alternatives. All the other ISPs use BT's copper and from what I have heard if you have a problem with another ISP that is using Bt's copper then it takes ages to sort out.

Oh joy!!!!

Re: Mail forwarding rules

daempii — Wed, 05 Sep 2012 02:59:14 GMT

Sometimes, it really is a pain if it feels like you are in a somewhat remote area where there would be no other choice but to get use to what you have. Same with BT. I just hope they would upgrade to better.

Re: Mail forwarding rules

Stephenc — Wed, 05 Sep 2012 14:13:38 GMT

Hi Moforum,

Did you set the mail forwarding up as a message rule within the webmail facility or have you tried setting this up via:

http://myoffice.bt.com under manage mailboxes?

Thanks,

Steve