Call logging on Versatility exchange

bilsedgwick — Tue, 16 Jun 2009 11:56:00 GMT

We have a BT Versatility exchange which is connected to one of our PC's with a serial connection so that we can run IPview call management software.

The IPview has never worked very well and is quite inconvenient as the PC needs to be logged in to use the software - it won't run as a service in the background

The information we need is simply the number of calls made from two seperate lines that are on the exchange so that we can divide the total bill between them in proportion to calls made

Can anyone suggest an alternative method of collecting this information?

Is there an internal log we can retrieve from the exchange which can be manipulated with excel?

any suggestions gratefully recieved

Bil

Re: Call logging on Versatility exchange

VersatilityTony — Mon, 03 Aug 2009 12:16:07 GMT

Bill

Try (Content removed by Moderator)

Regards

Tony

Message Edited by Tracey on 03-08-2009 01:16 PM

topic Re: Call logging on Versatility exchange in Archive

Call logging on Versatility exchange

Re: Call logging on Versatility exchange