SMTP settings for new office 365 upgrade

pwcircuits — Wed, 17 Oct 2012 15:13:45 GMT

hi, we've sucessfully upgraded to office 365 apart from one problem, sending emails on the new settings.

If I try the smtp.outlook.com port 587 settings, with TLS turned on and authorisation required set to match my pop3 settings it doesn't send any emails. I get the follow in my status monitor:

(00000792) read (40/0)
(00000792) Got complete TCP Message (Size=40)
(1) 530 5.7.1 Client was not authenticated
(1) SMTP Server: Wrong Sender Name!
(1) RSET
(00000792) SSLRead failed: Got=0
(00000792) Got complete TCP Message (Size=0)
(1) SMTP Server: Reset Error!
(1) Mail Transmission aborted

I'm running on the old mail.btconnect.com port 25 still at the moment but i'm sure that will eventually be turned off !

Please help.

Re: SMTP settings for new office 365 upgrade

DaveA — Thu, 18 Oct 2012 14:13:13 GMT

Hi,

For reference bumping a post a day old is just a no.

Anyway to the problem as hand, the log looks like it's coming up against a mail relay issue, but I'm not sure why if you're on Office 365.

I would advise contacting the Helpdesk in case something has gone wrong with the migration, and to check your settings.

Dave

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SMTP settings for new office 365 upgrade

Re: SMTP settings for new office 365 upgrade