Office 365 E Mail on BT Business - i pad2

Treckerchez — Thu, 01 Nov 2012 22:49:22 GMT

I've set up my Microsoft Office 365 E Mail following the instructions from BT. On my laptop it works fine, but not so straightforward on my i pad 2. Ive followed the instructions to the letter. I can now receive e mails but will not send e mails either on wi fi (BT connect) or 3G T Mobile Orange. I get the following error message:-

"A copy has been placed in your out box. The recipient name@btconnect.com was rejected by the server because it does not allow relaying."

Would appreciate some help on the subject.

Re: Office 365 E Mail on BT Business - i pad2

Stephenc — Mon, 05 Nov 2012 09:01:17 GMT

Hi Trecker,

If you go into settings - mail contacts calendars - highlight the account you've created - select pop - description:enter anything.

Email address field:emailaddress@btconnect.com or @mydomain name.com

Username:emailaddress@btconnect.com or @mydomain name.com

Please login to http://myoffice.bt.com - manage services - email - manage mailboxes to check the mailbox name for the username field.

Incoming server: pop.outlook.com

Password: password

Click advanced, set port to 995, ssl: on. Go back to the previous page, click outgoing server - primary server.

Hostname: smtp.outlook.com port 587, SSL: on

Username and password: enter the same as on the incoming settings.

All the settings should now be correct, delete any email in the outbox as they may have incorrect settings at the moment.

Thanks,

Steve

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Office 365 E Mail on BT Business - i pad2

Re: Office 365 E Mail on BT Business - i pad2