https://business.forums.bt.com/t5/Archive/Microsoft-365-upgrade-gone-wrong/m-p/47312#M19218 <P>Hi,</P><P>&nbsp;</P><P>I had 3 mail boxes to upgrade to 365.</P><P>&nbsp;</P><P>2 of them made it no problem at all.</P><P>&nbsp;</P><P>1 of them is out of action. I have created a new mail box, but can not use the name I wanted. I have made do with a different name in the hope of using an alias anyway, but this have not worked. The BT control panel reports failures to create alias.&nbsp;</P><P>&nbsp;</P><P>I have been in contact with bt 365 upgrade support since Wednesday this week, but they seem unable to make the changes I need to my account. Where do I go from here please?</P><P>&nbsp;</P><P>Any ideas would be welcome.&nbsp;</P> Sat, 10 Nov 2012 18:04:26 GMT paul2000 2012-11-10T18:04:26Z https://business.forums.bt.com/t5/Archive/Microsoft-365-upgrade-gone-wrong/m-p/47312#M19218 <P>Hi,</P><P>&nbsp;</P><P>I had 3 mail boxes to upgrade to 365.</P><P>&nbsp;</P><P>2 of them made it no problem at all.</P><P>&nbsp;</P><P>1 of them is out of action. I have created a new mail box, but can not use the name I wanted. I have made do with a different name in the hope of using an alias anyway, but this have not worked. The BT control panel reports failures to create alias.&nbsp;</P><P>&nbsp;</P><P>I have been in contact with bt 365 upgrade support since Wednesday this week, but they seem unable to make the changes I need to my account. Where do I go from here please?</P><P>&nbsp;</P><P>Any ideas would be welcome.&nbsp;</P> Sat, 10 Nov 2012 18:04:26 GMT https://business.forums.bt.com/t5/Archive/Microsoft-365-upgrade-gone-wrong/m-p/47312#M19218 paul2000 2012-11-10T18:04:26Z