Outlook Express 6 Problems

gateway123 — Tue, 11 Dec 2012 11:02:36 GMT

Unable to link 365 to Outlook Express 6.

Telling me I'm unable to connect to the server.

Any ideas?

Re: Outlook Express 6 Problems

Burkem5 — Tue, 11 Dec 2012 12:16:11 GMT

hi there Gateway123

if you want to set up a new account follow the instructions below

go to tools > accounts > add... > mail

then enter the following information

name: yourname

email address: your full email address i.e. youremail@youremail.com

incoming server - pop.outlook.com

outgoing server - smtp.outlook.com

username - your full email address i.e. youremail@youremail.com

password - your password

next/done

then double click on the account you have just set up

you will be on the general tab click on the server tab

click "my outgoing server requires authenitcation"

make sure this is using the same username an password as the incoming server

then go to the advanced tab

make sure that both the incoming and outgoing require ssl ( a secure connection)

and make sure that they are using the following ports

in - 995

out - 587

********************************************************************************************

if you want to update an account you already have set up do the ffollowing

go to tools > accounts

double click the account you want to update

you will be in the general tab click on the server tab

change the servers to the following

Incoming server - pop.outlook.com

Outgoing - smtp.outlook.com

then make sure that your username is the full email address - i.e. youremail@youremail.com

thne click "my outgoing server requires authentication2

make sure this is using the same username and password as the incoming server

now go to the advanced tab

make sure that both the incoming and outgoing require ssl ( a secure connection)

and make sure that they are using the following ports

in - 995

out - 587

ilet me know how that works out

you may have to use a post migration username - to find out if this is the case go to

www.myoffice.bt.com

go to email

login

the first screen you see will tell you if you need to use a post migration login

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Outlook Express 6 Problems

Re: Outlook Express 6 Problems