topic Re: Sending Email Issue in Archive

Sending Email Issue

Digga — Mon, 17 Dec 2012 09:16:12 GMT

I recently noticed that sending email on accounts started to fail, receiving worked fine. The systems were setup using the default configuration as below:

POP setting
Server name: pop.outlook.com
Port: 995
Encryption method: SSL

SMTP setting
Server name: smtp.outlook.com
Port: 587
Encryption method: TLS

After investigation it appears that the SMTP server could not be found, the only way I could fix this was to substitute smtp.outlook.com for the server specified in OWA pod51017.outlook.com.

Any ideas why smtp.outlook.com cannot be found? We're using 8.8.8.8 as primary DNS so shouldn't be an issue there.

Any advice, information would be greatly appreciated.

Re: Sending Email Issue

Burkem5 — Mon, 17 Dec 2012 12:18:01 GMT

Hi there has beena major service raised with googles dns 8.8.8.8 and 8.8.4.4

if you could change your dns to automatic this will resolve your issue - if you would prefer not to use automatic there are other alternitives out there

Re: Sending Email Issue

Digga — Fri, 21 Dec 2012 09:14:53 GMT

Thanks for your resposne, maybe you could clarify what the issue is as I cannot understand from your post 'major service raised'?

I could then work it out with Google or add another DNS as you suggest.

Many thanks.