topic Unable to access my private email server while using BT WIFI in Archive

Unable to access my private email server while using BT WIFI

martinbilling — Mon, 07 Jan 2013 17:18:44 GMT

I am having a problem downloading email form my private email server when at home using my BT broadband.

As soon as I return to work my laptop will download my email no problem. This hasn't been a big problem until I have decided to decamp my office to my home for a few weeks.

When it tries to download I get a pop up saying

The server returned the error: The connection to the server “mail.*****************.co.uk” on port 110 timed out.

I am also unable to access my own website which is on the same server.

I run Mail on Mac.

Any ideas what could be causing the problem.

Re: Unable to access my private email server while using BT WIFI

martinbilling — Mon, 07 Jan 2013 17:30:24 GMT

Currently have a BT HUB 2.0

Re: Unable to access my private email server while using BT WIFI

adrianc — Tue, 08 Jan 2013 09:10:26 GMT

The fact that you can get neither mail nor web points to some kind of routing issue. Have you tried the basics like restarting your router at home?

Adrian