Problems setting up btconnect email on IPhone 5 (O2)

JMS — Tue, 22 Jan 2013 15:35:13 GMT

Am failing miserably trying to set up my e-mails on my new Iphone 5. I have a business btconnect e-m account. It was upgraded to 365 a while ago. Access it on my pc with outlook - no problems. Access via my iPad - no problems.

I have tried following Burkem5's 'set up with screen shots' posting above - to the best of my knowledge exactly; but when i click 'done' it simply hangs in 'verifying'. only way out is to power down.

A couple of points that might be relevant.

a) I had the pc & iPad access in place before the 365 upgrade, whereas i've never tried to access emails on a phone before.

b) my screen looks a little different to the screen shots - the '365' button never appears in the top left corner; and there is is no 'advanced' settings button visible - like on the iPad.

Thanks in advance if anyone can help me solve this?

John

Re: Problems setting up btconnect email on IPhone 5 (O2)

markp — Tue, 09 Sep 2014 12:40:50 GMT

Hi JMS

If you go to this forum topic it explains how to setup BT email addresses on an Iphone/Ipad

Iphone/Ipad setup with screen shots

I hope this helps

Mark

topic Problems setting up btconnect email on IPhone 5 (O2) in Archive

Problems setting up btconnect email on IPhone 5 (O2)

Re: Problems setting up btconnect email on IPhone 5 (O2)

Iphone/Ipad setup with screen shots