Cannot send messages but can receive on windows live

mp6790 — Mon, 18 Mar 2013 20:46:38 GMT

Hi, I'm a relative novice at this stuff.

Bt has upgraded BT connect to Windows 365. I use windows live to manage my emails accounts, all of which are still working except for my bt one.

I have changed the incoming and outgoing servers as detailed below. I am able to receive emails but I get an authentication problem when trying to send emails from the account.

POP setting

Server name: pod51016.outlook.com Port: 995 Encryption method: SSL

SMTP setting

Server name: pod51016.outlook.com Port: 587 Encryption method: TLS

I have changed my username and password to what should work (it is working for receiving), but I am still getting the authentication problems when trying to send emails

Any ideas would would great.

Michelle

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Cannot send messages but can receive on windows live