topic Re: restored iphone and now can't set up btconnect email on phone? in Archive

restored iphone and now can't set up btconnect email on phone?

scol — Sat, 27 Apr 2013 10:07:46 GMT

I have followed all the instructions re inbound pop3.btconnect.com and outbound smtp.btconnect.com ports, users etc exactly as the instructions, and beleive me i've done it for about 3 hours now so i've tried very hard to do this, and this stuff isn't new to me but i still get the error:

pop3.btconnect.com not responding.

I use 365 email but i can't set up on exchange as it never looks for the server.

Any pointers anyone...I remember now it was hard last time i did it but i did work it out, but it's foxed me this time?

Re: restored iphone and now can't set up btconnect email on phone?

Plumly — Fri, 03 May 2013 12:57:47 GMT

Hi Scol,

O365 Doesn't use the pop3.btconnect.com and Smtp.btconnect.com servers,

they User

pop.outlook.com

SSL Enabled,

port 995,

Smtp.outlook.com

TLS Enabled

Port 587

BT Do have a mobile support team for O365 which may be able to help

Thanks

Plumly