topic Re: can't use my email account in Archive

can't use my email account

frogman — Tue, 28 May 2013 22:01:22 GMT

have not received an email since Saturday 25 may everytime i switch on panel comes on screen and asks me to login

everytime I put in details panel reappears I can no longer send emails I have recently changed password so I know I am entering correctly

Re: can't use my email account

Burkem5 — Wed, 29 May 2013 11:25:47 GMT

Hi Frogman i am sorry about that, can you make sure you are suign the correct server settings
those will be

Incoming server

Server - pop.outlook.com

port – 995

connection type – ssl

ensure that this is authorised with the full email address and password including the domain i.e.@btconnect.com

Outgoing

Server - smtp.outlook.com

port – 587

connection type – tls

make sure the outgoing server requires authentication and authenticate with the same details as the incoming server

Thanks

Re: can't use my email account

frogman — Mon, 10 Jun 2013 20:41:39 GMT

thanks for reply bug in my system all working ok now thanks again

Re: can't use my email account

Burkem5 — Thu, 13 Jun 2013 09:00:52 GMT

Your very welcome, thanks for letting us know this has been solved

Re: can't use my email account

RobS — Fri, 06 Sep 2013 11:24:57 GMT

I have a Nexus 7 and can't set it up to send email, I can recieve but when i configure the outgoing setting it doesn't allow me to use the 587 Port. I get the option to select SSL/TLS or SSL/TLS (accept all certificates) but both of them suggest port 465. If I select that port I get the message

'Couldn't open connection to server'

and I change the port to 587 I get

Can't safely connect to server

(javax.net.ssl.ProtocolException:SSL handshake aborted:ssl=0x etc......

Can you advise how to fix,

Thanks

Re: can't use my email account

Jaggerlg — Sun, 29 Sep 2013 13:24:02 GMT

Having waited 3 weeks to be connected to broadband, tv & phone I a less than impressed to find that our hotmail account doesn't let me send messages which is not helpful given we run a business using this address.

Can anyone make a recommendation as to how we can fix this? I see that it has been an ongoing issue.

Thanks