topic btconnect - error message in Archive https://business.forums.bt.com/t5/Archive/btconnect-error-message/m-p/61662#M19821 <P>Some time ago my windows mail stopped collecting emails from my btconnect account (my btinternet account works fine). &nbsp;I wasnt too bothered about this problem as only bt sent emails to the btconnect account. &nbsp;</P><P>&nbsp;</P><P>Ii have tried to sort it out, all of the settings are correct. &nbsp;The message says&nbsp;</P><P>&nbsp;Account: '****** - BT Connect email account', Server: 'pop3.btconnect.com', Protocol: POP3, Server Response: '-ERR Logon failure: unknown user name or bad password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92</P><P>&nbsp;</P><P>Any suggestions? &nbsp;Can I reset the password - of course this would need this account working...</P> Sat, 27 Jul 2013 19:40:07 GMT PRNewman 2013-07-27T19:40:07Z btconnect - error message https://business.forums.bt.com/t5/Archive/btconnect-error-message/m-p/61662#M19821 <P>Some time ago my windows mail stopped collecting emails from my btconnect account (my btinternet account works fine). &nbsp;I wasnt too bothered about this problem as only bt sent emails to the btconnect account. &nbsp;</P><P>&nbsp;</P><P>Ii have tried to sort it out, all of the settings are correct. &nbsp;The message says&nbsp;</P><P>&nbsp;Account: '****** - BT Connect email account', Server: 'pop3.btconnect.com', Protocol: POP3, Server Response: '-ERR Logon failure: unknown user name or bad password.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92</P><P>&nbsp;</P><P>Any suggestions? &nbsp;Can I reset the password - of course this would need this account working...</P> Sat, 27 Jul 2013 19:40:07 GMT https://business.forums.bt.com/t5/Archive/btconnect-error-message/m-p/61662#M19821 PRNewman 2013-07-27T19:40:07Z Re: btconnect - error message https://business.forums.bt.com/t5/Archive/btconnect-error-message/m-p/61666#M19822 <P>&nbsp;</P><P>Have you checked that it has not been migrated to the MS Outlook platform which has a different set of servers?</P><P>&nbsp;</P><P>&nbsp;</P> Sun, 28 Jul 2013 23:15:01 GMT https://business.forums.bt.com/t5/Archive/btconnect-error-message/m-p/61666#M19822 MHC 2013-07-28T23:15:01Z