https://business.forums.bt.com/t5/Archive/Not-receiving-messages-from-New-email-address/m-p/64432#M19892 <P>Hi,</P><P>I'm working with a client. I set up a new email address&nbsp; for their main domain. This new address is not receiving messages.<BR /><BR />The domain is currently active on this account, however the site is live from another hosting company (not sure how they did that, it was before I began my work) Could this be effecting the email address?<BR /><BR />If not, what should I do to start receiving emails? I was able to send an email, which tells me something is right. But when I try to send one to this address, it gets returned.<BR /><BR />Thanks in advance for the help</P><DIV><IMG src="http://imagicon.info/cat/12-1/1.gif" /></DIV> Thu, 29 Aug 2013 20:16:10 GMT abirhasan 2013-08-29T20:16:10Z https://business.forums.bt.com/t5/Archive/Not-receiving-messages-from-New-email-address/m-p/64432#M19892 <P>Hi,</P><P>I'm working with a client. I set up a new email address&nbsp; for their main domain. This new address is not receiving messages.<BR /><BR />The domain is currently active on this account, however the site is live from another hosting company (not sure how they did that, it was before I began my work) Could this be effecting the email address?<BR /><BR />If not, what should I do to start receiving emails? I was able to send an email, which tells me something is right. But when I try to send one to this address, it gets returned.<BR /><BR />Thanks in advance for the help</P><DIV><IMG src="http://imagicon.info/cat/12-1/1.gif" /></DIV> Thu, 29 Aug 2013 20:16:10 GMT https://business.forums.bt.com/t5/Archive/Not-receiving-messages-from-New-email-address/m-p/64432#M19892 abirhasan 2013-08-29T20:16:10Z