topic Re: setting up outlook 2010 to receive emails in Archive

setting up outlook 2010 to receive emails

kme — Wed, 12 Mar 2014 12:14:45 GMT

When trying to setup my outlook 2010 to receive my bt emails, i have followed the instructions on the website, but after saying test settings I am getting an error report

An unknown error occured, error code 0x8004011d

Can anyone help please?

Thank you

Re: setting up outlook 2010 to receive emails

Burkem5 — Thu, 13 Mar 2014 09:47:29 GMT

Hi there KME

Can you go to http://login.microsoftonline.com

from there can you login with your full username and password. If this works then we know your password works.

From there its a case of checking the settings
The old settings will still work but i would advise you to use these as they have been future proofed

Incoming server

Server – outlook.office365.com

port – 995

connection type – ssl

ensure that this is authorised with the full email address and password including the domain i.e.@btconnect.com

Outgoing

Server - smtp.office365.com

port – 587

connection type – tls

make sure the outgoing server requires authentication and authenticate with the same details as the incoming server

Let me know how you get on

Burkem5

Re: setting up outlook 2010 to receive emails

georgeleonard — Thu, 20 Jul 2017 11:57:27 GMT

@kme wrote:
When trying to setup my outlook 2010 to receive my bt emails, i have followed the instructions on the website, but after saying test settings I am getting an error report

An unknown error occured, error code 0x8004011d

Can anyone help please?

Thank you