https://business.forums.bt.com/t5/Archive/Archives/m-p/72361#M20135 <P>I had a business acccount until 3 years ago. I need to retrieve emails from that ''old'' account for evidence in a Court case. Do BT archive emails? If so for how long? And if they are available how do I retrieve them. I have the email address that I was using with the BT account but no other info. Can anyone help? Many thanks</P> Thu, 24 Apr 2014 12:03:37 GMT rooster45 2014-04-24T12:03:37Z https://business.forums.bt.com/t5/Archive/Archives/m-p/72361#M20135 <P>I had a business acccount until 3 years ago. I need to retrieve emails from that ''old'' account for evidence in a Court case. Do BT archive emails? If so for how long? And if they are available how do I retrieve them. I have the email address that I was using with the BT account but no other info. Can anyone help? Many thanks</P> Thu, 24 Apr 2014 12:03:37 GMT https://business.forums.bt.com/t5/Archive/Archives/m-p/72361#M20135 rooster45 2014-04-24T12:03:37Z https://business.forums.bt.com/t5/Archive/Archives/m-p/72445#M20136 <P>Hi <a href="https://business.forums.bt.com/t5/user/viewprofilepage/user-id/309837">@rooster45</a>&nbsp;</P> <P>&nbsp;</P> <P>As long as:</P> <P>&nbsp;</P> <UL> <LI>the email account is active,</LI> <LI>you haven't deleted messages from the 'Deleted Items' folder,</LI> <LI>made changes to the email account's retention policy,</LI> <LI>or downloaded your inbox to an email client program such as Outlook or MAC Mail, and removed the option 'leave a copy of message on server';</LI> </UL> <P>then your mail should still be accessible.</P> Wed, 07 May 2014 16:36:46 GMT https://business.forums.bt.com/t5/Archive/Archives/m-p/72445#M20136 Ogami 2014-05-07T16:36:46Z