topic Re: office 365 - onedrive for business and sharepoint site 'company name' in Archive

office 365 - onedrive for business and sharepoint site 'company name'

helenjstevens — Mon, 12 May 2014 15:33:13 GMT

Can anyone help with this; I am despairing with speaking to BT support...every time I contact someone about our office 365 small business premium setup, it seems that this is all new for them and they don't really know what to do....

When BT set our account up on office 365 a week or so ago, they have obviously set our 'company name' as 'BT group plc'....which means throughout our user contact details we had BT address info and our Onedrive for Business appears as 'One drive for business @ BT group plc'....so when you click on 'shared with everyone', it says 'documents you share here are shared with everyone in BT Group plc'.....

Now, I'm sure it doesn't literally mean that the whole of BT can see all of our documents and share them, but it looks incredibily unprofessional like this. What I want is for it to say our compnay name. Surely that isn't alot to ask? This is a business product after all.

I've asked with all of our queries and issues we've had since our account was set up, for full admin rights and we still don't seem to have them, as we cannot change this information anywhere.

Does anybody know how to do it?

Re: office 365 - onedrive for business and sharepoint site 'company name'

cherriott — Tue, 09 Dec 2014 13:28:46 GMT

Hello, I am sharing your pain. I have had, and am still haivng the same issues. Did you get this resolved? And if so, please would you mind sharing with me? Thanks

Re: office 365 - onedrive for business and sharepoint site 'company name'

Burkem5 — Mon, 15 Dec 2014 12:05:50 GMT

hi @helenjstevens

This stumped me so i went digging for an answer.

From what i can gather BT need to do this, it sounds like a job for our third line.

The best way forward is to livechat in via our contact us link and paste them this forum page, we can try to change that on the chat for you, but more than likely we will need to book this off to the guys in the back office.
Thanks

Burkem5