SMTP Relaying Issues

jonhancox2002 — Wed, 15 Oct 2014 09:27:00 GMT

Hi All,

I am trying to setup my bt connect email address on my ipad

I want it to be the same as the computer i use for my email so that when i send an email instead of it coming from my @btconnect.com email address it comes from my domain name address (@domainname.com)

This all works fine on my pc

I can send and receive emails on my ipad and iphone until i change my email address to my @domainname.com domain email address at which point i cannot send emails (the error message states that relaying is denied)

I have tried all the guides i can find online (both bt and apple) but am completely stumped

Can anyone suggest anything please?

Re: SMTP Relaying Issues

Burkem5 — Wed, 15 Oct 2014 09:25:49 GMT

Hi there @jonhancox2002

What you would want to do is set up all your incoming server info as it is on the Mac/PC

then set the outgoing server as

Server name -smtp.btconnect.com

Authentication - none

SSL/TLS - no

Port - 25

Also be sure that your email address has changed to your domain address and not just your incoming username.

Hope this helps

Burkem5

P.S.

I have edited your post to remove your domain name as this is a public forum, and we encourage people not to use any identifying information.

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SMTP Relaying Issues

Re: SMTP Relaying Issues