BT Connect security question

Nick_H — Wed, 17 Jun 2015 16:36:48 GMT

I use GMail to access all of my mail accounts. Lately I have had an automated message once a day saying my BT Connect mailbox is close to full and that it will cease to function shortly. As I still have some important mail coming through on this address I need to clear my mailbox ASAP.

Here's the problem. I've forgotten the password for the BT Connect login. When I click the "forgotten password" link it takes me to a screen asking for the answer to a security question. I don't recall setting this (or if I did it was ten years ago) and I haven't the foggiest idea what it is.

Is there a way to get the security question answer sent to me or reset, or some other way of clearing the content of the BT connect mailbox? I've only got a few Mb to go before my mail on this address dries up.

Thanks.

Re: BT Connect security question

osullipm — Thu, 02 Jul 2015 13:41:46 GMT

Hi, you can reset your username and/or password online. We'll send you a PIN.

As it's so long ago, and you can't remember either you might be better off to contact us.

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BT Connect security question

Re: BT Connect security question