https://business.forums.bt.com/t5/Archive/Clutter-box/m-p/76644#M20526 <P>Hi trudy</P> <P>&nbsp;</P> <P>iI you login to the mailbox through the <A href="http://login.microsoftonline.com" target="_self" rel="nofollow">webmail portal</A> and access the clutter folder, once you are there, view what is in the clutter folder, then right click onthe folder idon, this will open up an options page which will allow you to disbale the folder.</P> <P>&nbsp;</P> <P>Markp</P> <DIV>&nbsp;</DIV> Fri, 15 Jan 2016 13:47:12 GMT markp 2016-01-15T13:47:12Z https://business.forums.bt.com/t5/Archive/Clutter-box/m-p/76636#M20525 <P>I also have had this service put onto our account without premission, and have managed to log onto the office 365 but cannot find the clutter box, where is it, I have had 2 live web chats with Bt and they divert me through to technical, before I lose it with them is there anyone that can help me get this clutter box off my account, thanks</P> Wed, 13 Jan 2016 11:34:24 GMT https://business.forums.bt.com/t5/Archive/Clutter-box/m-p/76636#M20525 trudy 2016-01-13T11:34:24Z https://business.forums.bt.com/t5/Archive/Clutter-box/m-p/76644#M20526 <P>Hi trudy</P> <P>&nbsp;</P> <P>iI you login to the mailbox through the <A href="http://login.microsoftonline.com" target="_self" rel="nofollow">webmail portal</A> and access the clutter folder, once you are there, view what is in the clutter folder, then right click onthe folder idon, this will open up an options page which will allow you to disbale the folder.</P> <P>&nbsp;</P> <P>Markp</P> <DIV>&nbsp;</DIV> Fri, 15 Jan 2016 13:47:12 GMT https://business.forums.bt.com/t5/Archive/Clutter-box/m-p/76644#M20526 markp 2016-01-15T13:47:12Z