https://business.forums.bt.com/t5/Archive/Are-BT-broadband-quot-Talk-quot-and-quot-Voice-quot-different/m-p/133#M20595 <DIV></DIV><DIV>I have BT Broadband Voice. I was led to believe that a BT videophone 2000 would be an appropriate purchase to use on it. I now find that it, apparently,&nbsp;only works on BT Broadband Talk. Can anyone confirm that "Talk" and "Voice" are incompatible platforms and that there is nothing I can do about my problem, please. OR... can anyone suggest a solution, please?</DIV> Mon, 15 Oct 2007 14:05:25 GMT Broadsider 2007-10-15T14:05:25Z https://business.forums.bt.com/t5/Archive/Are-BT-broadband-quot-Talk-quot-and-quot-Voice-quot-different/m-p/133#M20595 <DIV></DIV><DIV>I have BT Broadband Voice. I was led to believe that a BT videophone 2000 would be an appropriate purchase to use on it. I now find that it, apparently,&nbsp;only works on BT Broadband Talk. Can anyone confirm that "Talk" and "Voice" are incompatible platforms and that there is nothing I can do about my problem, please. OR... can anyone suggest a solution, please?</DIV> Mon, 15 Oct 2007 14:05:25 GMT https://business.forums.bt.com/t5/Archive/Are-BT-broadband-quot-Talk-quot-and-quot-Voice-quot-different/m-p/133#M20595 Broadsider 2007-10-15T14:05:25Z https://business.forums.bt.com/t5/Archive/Are-BT-broadband-quot-Talk-quot-and-quot-Voice-quot-different/m-p/134#M20596 <DIV></DIV><DIV><P><FONT face="Times New Roman" size="3">Hi Broadsider,</FONT></P><P><FONT face="Times New Roman" size="3">Unfortunately the 1000 and 2000 videophones are not compatible with Broadband Voice. </FONT></P><P><FONT face="Times New Roman" size="3">Broadband Voice is the business VoIP service and Broadband Talk is the residential consumer equivalent.</FONT></P><P><FONT face="Times New Roman" size="3">You will be able to use your videophone at home, provided that you have BT Total Broadband and Broadband Talk. </FONT><FONT face="Times New Roman" size="3">Alternatively, you can download the free software client BT Office Communicator through Webcare <A href="https://service.btbroadbandvoice.bt.com/selfcare/businessYourAccount" target="_blank">https://service.btbroadbandvoice.bt.com/selfcare/businessYourAccount</A> and make your business&nbsp;video calls over the internet that way. </FONT></P><P><FONT face="Times New Roman" size="3">I hope this helps.</FONT></P><P><FONT face="Times New Roman" size="3">C.</FONT></P></DIV> Mon, 15 Oct 2007 15:32:15 GMT https://business.forums.bt.com/t5/Archive/Are-BT-broadband-quot-Talk-quot-and-quot-Voice-quot-different/m-p/134#M20596 minicheddar 2007-10-15T15:32:15Z