topic Cancelling BT Answer (Voicemail) on a VOIP line in Archive

Cancelling BT Answer (Voicemail) on a VOIP line

Mattprice1 — Tue, 23 Sep 2008 09:32:42 GMT

I have recently had two VOIP lines set up on BT hub and have noticed that they have BT Answer (Voicemail) set up as standard. How can I cancel this feature on my VOIP lines? If I am on the phone I wish the line to be engaged.

Kind Regards

Re: Cancelling BT Answer (Voicemail) on a VOIP line

Mattprice1 — Tue, 23 Sep 2008 09:58:47 GMT

After reading a bit further into the FAQ online I found out this can be done with a quick phone call to the Broadband Voice support team. They disabled the service on both lines within 10 minutes.

Re: Cancelling BT Answer (Voicemail) on a VOIP line

steph — Tue, 23 Sep 2008 11:02:24 GMT

Glad to hear you got this sorted!

Steph