topic Business broadband voice & Dreytek 2800V in Archive

Business broadband voice & Dreytek 2800V

spud96uk — Tue, 18 Nov 2008 14:42:16 GMT

I have my bt settings but need help puting them in the right place with the 2800V.

SIPTransportPort=5060
SIPRegistrarAddress=bmnhb-02.bt.com
SIPRegistrarPort=5060
SIPOutboundProxyAddress=www.bbvservice-560312.bt.com
SIPOutboundProxyPort=5060
SIPProxyAddress=bmnhb-02.bt.com
SIPProxyPort=5060
SIPPhoneNumber1=056031*****
SIPCallerName1=&SIPUsername1=056031*****
SIPPassword1=*************** The password i found here is different from the one in the email I got
SIPPhoneNumber2=
SIPCallerName2=
SIPUsername2=
SIPPassword2=
SIPHashB=05e9447793e829ca639573e2a4117975&SIPHashC=b021b201efc2a4bb050d3b9f1b19fdb0
SIPHashD=7b4005ba551ee04554711bf7558867a1
SIPHash=1d7c3568345568208fb5fa0e8d3e5299

The Dreytek voip config page is below.

Profile Name (11 char max.) can this be anything? or should it be BT-BBT

Register via make call without register

SIP Port 5060

Domain/Realm bmnhb-02.bt.com (63 char max.)

Proxy bmnhb-02.bt.com (63 char max.)

Act as outbound proxy should I select this option?

Display Name (23 char max.)

Account Number/Name 056031***** (63 char max.)

Authentication ID 056031***** (63 char max.)

Password (63 char max.) The password I got in the above settings is not the same as what I was given in the email from BT?

Expiry Time 1 hour sec

NAT Traversal Support None

Ring Port VoIP1 VoIP2

Hope you can help

Re: Business broadband voice & Dreytek 2800V

minicheddar — Thu, 20 Nov 2008 15:37:18 GMT

Hi,

I'm afraid that we currently only provide support for the BT Falcon phone. Other handsets may be compatible, but we are not able to guarantee service.

Re: Business broadband voice & Dreytek 2800V

spud96uk — Thu, 20 Nov 2008 19:32:54 GMT

Hi Minichedder,

The 2800V not a phone but a router! The setting I displayed are the configuration settings for a router

Any help would be appreciated

Ken

Re: Business broadband voice & Dreytek 2800V

minicheddar — Fri, 21 Nov 2008 10:36:51 GMT

Hi Ken,

Sorry for not clarifying.

The only hardware we offer VoIP support for is that which is in the BT Business portfolio. This includes the BT Falcon, 2700v Business Hub, 220v etc.

We will look to expanding this support in future, but this is currently the case in order to be able guarantee a stable experience and quality of service.

Perhaps another forum member may be able to help you? I believe Draytek also have their own forum.

Minicheddar

Re: Business broadband voice & Dreytek 2800V

spud96uk — Mon, 24 Nov 2008 09:25:55 GMT

Hi Minichedder,

yes I've been on many forums and only came across this one during a web search, where you were assisting someone. I memory serves me right you were saying BT can't help with every router the " after saying that here is the setting you require" so I thought I'd ask for your help also???

Ken

Re: Business broadband voice & Dreytek 2800V

cdamianou — Thu, 04 Dec 2008 10:48:54 GMT

This is rubbish.

It was BT that paid me to go and purchase another router as when they upgraded the exchange i was no longer getting a connection with their 2wire. So how can BT say they dont support any router when its BT that is telling me to get a different becouse of their problems they havent got a fix with. I had a working Voip line now losing calls becouse of it.

Re: Business broadband voice & Dreytek 2800V

spud96uk — Thu, 04 Dec 2008 12:12:52 GMT

Minichedder,

Its been a few weeks since I last responded to you! are you goping to explain why you helped someone in the past but not willing to assist me????

Re: Business broadband voice & Dreytek 2800V

minicheddar — Fri, 05 Dec 2008 11:36:52 GMT

Hi,

I'm really sorry, but we only offer support for the official BT hardware.

This is outlined in the Terms and Conditions of the service. I don't believe that we have offered preferencial treatment to any customer on the forum, but I apologise if this appears to be the case.

If you contact the helpdesk, they will do their best to assist you.