topic Re: Hosted Voip, BT office communicator & wireless broadband dongles in Archive

Hosted Voip, BT office communicator & wireless broadband dongles

gus12 — Sat, 17 Apr 2010 12:34:22 GMT

Hi,

We've recently converted to Hosted Voip at the office, and it's great. BT communicator does a fantastic job (on Windows 7 by the way). Call quality is fine. It all means I can work from home a lot more.

In pursuit of mobile working, I have tried to get BT office communicator to work when connecting my laptop to the internet via my Vodafone dongle in London. Alas, I only get error messages. Skype doesn't work either via the vodafone stick.

Now, I see that '3' allows users to use skype over it's dongles. Does anyone know whether a 3 dongle would therefore support bt communicator? This would effectively turn my laptop into a mega cheap mobile phone, running off the landline, which would be truly bloody awesome.

Does anyone have any info, or speculative musings?

Many thanks

GUs

Re: Hosted Voip, BT office communicator & wireless broadband dongles

SeanC — Mon, 19 Apr 2010 10:29:04 GMT

Hi Gus

Unfortunately BT will not support this and can not guarantee it will work.

You can see if 3 will give you it on a trial basis so you can test but nothing we can suggest.

Re: Hosted Voip, BT office communicator & wireless broadband dongles

gus12 — Tue, 20 Apr 2010 23:25:50 GMT

Thanks your reply. I guess that's fair enough - bit confused, thinking about it now - does BT block the call, or is it the network?

Has BT thought about bringing out a dongle?

Re: Hosted Voip, BT office communicator & wireless broadband dongles

SeanC — Wed, 21 Apr 2010 10:41:30 GMT

Hi Gus

does BT block the call, or is it the network?

The reason it does not work is more to do with bandwidth and ports, with the dongles the service is restricted and this is where the problem lies, the service gets kicked and BTOC keeps trying to re register and then our system shows too many registrations and your account get temp locked.

As for us providing our own Dongle I have not heard anything for now or the future but I will bring this up.

Re: Hosted Voip, BT office communicator & wireless broadband dongles

gus12 — Thu, 06 May 2010 01:25:53 GMT

Well, wouldn't you believe it... Lo and behold BT have gone and brought out some of their own dongles.

http://business.bt.com/mobile/mobile-internet/broadband

Perhaps they read this post.

Anyone know whether these dongles support BT office communicator?

Can someone at BT possibly test it out?

wowsers..

Re: Hosted Voip, BT office communicator & wireless broadband dongles

SeanC — Thu, 06 May 2010 08:02:06 GMT

Hi Gus12

The dongles we use are over the Vodaphone network so still same issues sorry to say.

As i stated above I would ask about us providing our own version compatible with BTOC and the reply I have received was:

There are currently no plans to do this in the near future.

Again Sorry