topic changing extensions in Archive

changing extensions

flueologist — Sat, 04 Sep 2010 10:20:59 GMT

We are currently having a new VoIP system installed.

They are fitting a new line so I am trying to pre-set everything prior to the line going live.

I am having problem trying to change the extension numbers on the selfcare site, plase can you inform me how to change the extension numbers on all the internal voIP numbers?

Any help would be much appreciated

Re: changing extensions

SeanC — Wed, 08 Sep 2010 07:46:25 GMT

Hi Flueolgist

You can not change the extentions.

You can however create other codes.

Broadband voice

Log into webcare www.bt.com/businessbbv/webcare and go to Making call - Speed Calling and you can setup your own codes for any number.

Hosted Voip

Log into webcare with your admin number then go to short codes and click the add short code tab.

Hope this helps