Getting "the service is temporarily unavailable" message

btocuser — Thu, 03 Feb 2011 22:21:48 GMT

Hello, I have started using BBV of late for making calls.

I have noticed a very weird behaviour of this software that I am hoping that I will get a solution to.

When I install the software for the first time, it works and makes calls like a charm.

Problem is when I click "Exit" from the File menu. The software wont let me login again and instead give the message "service is temporarily unavailable". I know the issue is with my laptop as the BTOC client works the first time.

But I want to find out why it is not working the second time.

I am using Windows 7 Home Premium (Ver 6.1, Build 7600).

Any help will be much appreciated.

Many Thanks.

PS. I saw one more thread in this forum relating to the same error message but later found out that the prescribed solution applies to Windows XP only. Nonetheless, I have used that solution on my Win 7 as well. But nothing helped.

Re: Getting "the service is temporarily unavailable" message

SeanC — Mon, 07 Feb 2011 10:22:51 GMT

Hi Btocuser

Sorry to hear you are having issues using our BTOC client, unfortunately our current version of BTOC is not fully compatible with windows 7.

We will be launching our latest version of BTOC which fully supports windows7 around the 10-3-11 this may change if any issues accur while testing.

Regards

Sean

topic Getting "the service is temporarily unavailable" message in Archive

Getting "the service is temporarily unavailable" message

Re: Getting "the service is temporarily unavailable" message