topic Re: BT and "Upselling" in Archive

BT and "Upselling"

Seraphsailor — Wed, 09 Sep 2009 08:53:02 GMT

I'm a small business mobile broadband user on a 2 year contract; so £15 a month+VAT and am 8/10 pleased with the technical sevice delivery. Spotted on the BT web-site that they are offering new contracts/extension to current contract and will supply an Aspire ONE A150-BGw netbook; revised contract cost to me of £21.50+VAT and to renew the contract for 2 years. The uplift price to include the netbook equates to £180 over 2 years so having had a look at the standalone price of the netbook this looks like a pretty good offer to me.

I've not received any marketing or sales information on this offer so I'm wondering just how long it I will have to wait before BT Marketing/Sales "Upsell" (sales speak) and formally let me (and other small business users) know of this offer.

Re: BT and "Upselling"

Fiona — Mon, 14 Sep 2009 09:32:43 GMT

There is a post in the Flexible working and mobile solutions board which outlines an offer like the one you have described.

Kind Regards

Fiona

BT Business Forum Moderator

Re: BT and "Upselling"

Seraphsailor — Mon, 14 Sep 2009 11:04:39 GMT

Hi Fiona,

the offer has been around since the beginning of July here ; but I've only recently spotted it and it was not available in mid June when I contracted. I'm currently in contact with BT Sales re the offer and awaiting answers to a few Q's before committing.

Cheers,

Steve