topic Re: My Office in Archive

My Office

birdbrain1 — Tue, 14 Jul 2009 13:10:15 GMT

Why won't My Office remember me when I log on, it's becomming very annoying!

Re: My Office

Alun — Wed, 15 Jul 2009 12:10:14 GMT

Hi birdbrain1,

Can you clarify, what is it not remembering? Your login details when going to the Myoffice website?

Cheers,

Alun

BT Business Support Forum Moderator

Re: My Office

birdbrain1 — Wed, 15 Jul 2009 12:33:48 GMT

When I go into 'Manage your services & e.mail' I always have to put in my e.mail address even though I tick the 'Remember Me' box.

Re: My Office

birdbrain1 — Thu, 16 Jul 2009 06:44:05 GMT

Still have problem (clicked solution resolved by mistake)!

When I go into 'Manage your services & e.mail' I always have to put in my e.mail address even though I tick the 'Remember Me' box.

Birdbrain1

Re: My Office

Tracey — Sat, 18 Jul 2009 15:56:53 GMT

Hi Birdbrain1,

There are a couple of reasons that I can think of that would cause a browser not to remember you. The first is that cookies may not be enabled on the PC.

The second is that the usernames and passwords are only stored if the user logs into the PC. If no username/password is provided, any stored credentials will not be loaded into your profile.

You would need to enable the cookies or log onto the PC with a username and password.

Hope this is of help to you.

Thanks

Tracey

BT Forum Moderator