https://business.forums.bt.com/t5/Archive/McAfee-download-and-renewal-problems/m-p/33517#M23169 <P>Last October I changed the subscription for my McAfee/BT Security in order to get the cheaper rate for multi licences&nbsp;now available.&nbsp; A little later a message came up saying that I need to renew the subscription.&nbsp; Since I had paid in advance this seemed odd.&nbsp; After a fresh download fro the BT site the message still came up which made me think the installation software was not 100% overwriting the earlier set up so I did a manual removal followed by yet another download.&nbsp; This worked, the message went away &nbsp;and I had some weeks of faultless operation with automatic updates and automatic virus scans.&nbsp; Now it has all started again.&nbsp; I have done a manual removal followed by a clean install and as far as I can tell everything is OK.&nbsp; HOWEVER I notice on the BT site that it still says that it has not yet been downloaded.&nbsp; It also says this for the other two licences.</P><P>&nbsp;</P><P>WHat is going on. My guess is that there should be switch which records the download is not working, therefore it appears to McAfee that I'm using an unregistered copy.&nbsp; Can&nbsp;someone (from BT) &nbsp;tell me what to do or who to contact with account number to get the download properly registered and get rid of the instruction to renew subscription when it is paid for in advance.</P> Thu, 12 Jan 2012 15:28:11 GMT jd 2012-01-12T15:28:11Z https://business.forums.bt.com/t5/Archive/McAfee-download-and-renewal-problems/m-p/33517#M23169 <P>Last October I changed the subscription for my McAfee/BT Security in order to get the cheaper rate for multi licences&nbsp;now available.&nbsp; A little later a message came up saying that I need to renew the subscription.&nbsp; Since I had paid in advance this seemed odd.&nbsp; After a fresh download fro the BT site the message still came up which made me think the installation software was not 100% overwriting the earlier set up so I did a manual removal followed by yet another download.&nbsp; This worked, the message went away &nbsp;and I had some weeks of faultless operation with automatic updates and automatic virus scans.&nbsp; Now it has all started again.&nbsp; I have done a manual removal followed by a clean install and as far as I can tell everything is OK.&nbsp; HOWEVER I notice on the BT site that it still says that it has not yet been downloaded.&nbsp; It also says this for the other two licences.</P><P>&nbsp;</P><P>WHat is going on. My guess is that there should be switch which records the download is not working, therefore it appears to McAfee that I'm using an unregistered copy.&nbsp; Can&nbsp;someone (from BT) &nbsp;tell me what to do or who to contact with account number to get the download properly registered and get rid of the instruction to renew subscription when it is paid for in advance.</P> Thu, 12 Jan 2012 15:28:11 GMT https://business.forums.bt.com/t5/Archive/McAfee-download-and-renewal-problems/m-p/33517#M23169 jd 2012-01-12T15:28:11Z https://business.forums.bt.com/t5/Archive/McAfee-download-and-renewal-problems/m-p/35251#M23170 <P>I suddenly got confused. Does McAfee works well with BT?</P> Fri, 17 Feb 2012 07:44:28 GMT https://business.forums.bt.com/t5/Archive/McAfee-download-and-renewal-problems/m-p/35251#M23170 klauzser 2012-02-17T07:44:28Z https://business.forums.bt.com/t5/Archive/McAfee-download-and-renewal-problems/m-p/35271#M23171 <P>Yes it works well and obtaining it through BT download and automatic updates it integrates perfectly into computer set up.</P><P>&nbsp;</P><P>My question was that whilst it is working well&nbsp;it keeps asking me to download it from BT, even after I am using it sucessfully.</P><P>jd</P> Fri, 17 Feb 2012 10:16:10 GMT https://business.forums.bt.com/t5/Archive/McAfee-download-and-renewal-problems/m-p/35271#M23171 jd 2012-02-17T10:16:10Z