topic Re: Very intermittant access in Archive

Very intermittant access

danielshaw007 — Fri, 01 Oct 2010 09:11:25 GMT

Hi there, We have been experiencing very intermittant internet access since early last week!

In 0161 343 area in tameside, manchester.

The problem I am experiencing is web browsing works for a short period of time, where it be a hour, or less. Then seems to grind to a halt for 5 minutes or so, then resume again. When this happens the ADSL is still connected, and the Internet is still logged on.. just cant browse the web.

Its just starting to get annoying now, thought it maybe our router so we setup a different one and the problem still occurs!

Any help/comments/suggestions would be great!

Thanks

Re: Very intermittant access

Tracey — Fri, 01 Oct 2010 12:57:41 GMT

Hi danielshaw007,

Sorry to read about the problems that you have been having.

Hopefully another forum member will be able to help you out with this, if not our technical support team will be able to assist (0845 600 7020 opt 2).

Thanks

Tracey

BT Business Forum Moderator

Re: Very intermittant access

danielshaw007 — Fri, 01 Oct 2010 13:21:09 GMT

Yeah i will give them a call, strange thing is when web access stops, windows live messenger still works and im able to continue chatting to my mates!

this happens on all 3 pc's we have on the network.