https://business.forums.bt.com/t5/Archive/Btconnect-email-where-are-my-folders-on-365-webmail-app/m-p/74370#M23374 <P>I have just started to need to use webmail for my btconnect email. I can see my inbox but none of my folders are there - what do I need to do so it is all synched?</P> Wed, 19 Nov 2014 15:59:01 GMT ann_pilkington 2014-11-19T15:59:01Z https://business.forums.bt.com/t5/Archive/Btconnect-email-where-are-my-folders-on-365-webmail-app/m-p/74370#M23374 <P>I have just started to need to use webmail for my btconnect email. I can see my inbox but none of my folders are there - what do I need to do so it is all synched?</P> Wed, 19 Nov 2014 15:59:01 GMT https://business.forums.bt.com/t5/Archive/Btconnect-email-where-are-my-folders-on-365-webmail-app/m-p/74370#M23374 ann_pilkington 2014-11-19T15:59:01Z https://business.forums.bt.com/t5/Archive/Btconnect-email-where-are-my-folders-on-365-webmail-app/m-p/74374#M23375 <P>Hi ann_pilkington,</P> <P>&nbsp;</P> <P>If you have folders under inbox setup in your email program on your computer, these folders wont show up in webmail for an @btcnnect.com email address.</P> <P>&nbsp;</P> <P><SPAN class="lia-mentions-autocomplete">As @btconnect.com email addresses are POP email addresses and only the main Inbox folder synch's up.&nbsp; If you want all folders to synch up you need to have either an exchange or IMAP email address which is not available for @btconnect.com email addresses, only domainname.co.uk/.com etc email addresses can have these.</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> <P><SPAN class="lia-mentions-autocomplete">Mark </SPAN></P> <P>&nbsp;</P> Thu, 20 Nov 2014 10:47:27 GMT https://business.forums.bt.com/t5/Archive/Btconnect-email-where-are-my-folders-on-365-webmail-app/m-p/74374#M23375 markp 2014-11-20T10:47:27Z