https://business.forums.bt.com/t5/Archive/Billing-e-mails-account-name-should-match-online-billing-system/m-p/36121#M23877 <P>The BT technical team should be able to fix it. Have you already contacted them about this?</P> Mon, 05 Mar 2012 05:52:45 GMT celavey 2012-03-05T05:52:45Z https://business.forums.bt.com/t5/Archive/Billing-e-mails-account-name-should-match-online-billing-system/m-p/32499#M23876 <P>Hi every time I get a bill from BT it says your (xxxx) account number has a bill which needs to be paid, but when I logon to the system, all my accounts are shown under the names I have given them (Angela's broadband etc). So I have to go through all the accounts manually to find the account which matches the number. What a load of rubbish. It is OK to make a mistake like this in the early internet days but in 2011 you expect doing things online to be easy, particularly from a company which specialises in internet services.&nbsp;</P> Thu, 24 Nov 2011 13:08:14 GMT https://business.forums.bt.com/t5/Archive/Billing-e-mails-account-name-should-match-online-billing-system/m-p/32499#M23876 karljeffery 2011-11-24T13:08:14Z https://business.forums.bt.com/t5/Archive/Billing-e-mails-account-name-should-match-online-billing-system/m-p/36121#M23877 <P>The BT technical team should be able to fix it. Have you already contacted them about this?</P> Mon, 05 Mar 2012 05:52:45 GMT https://business.forums.bt.com/t5/Archive/Billing-e-mails-account-name-should-match-online-billing-system/m-p/36121#M23877 celavey 2012-03-05T05:52:45Z