https://business.forums.bt.com/t5/Archive/Phantom-messages/m-p/75544#M24024 <P>I was offered a deal with BT mobile who were taking over from EE. at £5.00 per month it seemed like a good deal</P><P>on receiving the sim card and&nbsp;after inserting it in to my phone a charge of £40.00 over my allowance was generated with in 10 mins.</P><P>After contacting BT they asked if i had been to Ireland!! I EXPLAINED I HAD NOT! then they told me it was a new product!!! this was happening every time i viewed my allowance and every month i was quering my bill and was assured by everone I spoke with that the problem was known and would be rectified. But it never was.</P><P>I have since cancelled my mobile account losing my number (which was a pain)and BT said there would be a £30.00 cancellation fee.</P><P>&nbsp;</P><P>Has anyone else had the same experience?</P><P>&nbsp;</P><P>STOKEO</P> Wed, 01 Jul 2015 13:45:49 GMT STOKEO 2015-07-01T13:45:49Z https://business.forums.bt.com/t5/Archive/Phantom-messages/m-p/75544#M24024 <P>I was offered a deal with BT mobile who were taking over from EE. at £5.00 per month it seemed like a good deal</P><P>on receiving the sim card and&nbsp;after inserting it in to my phone a charge of £40.00 over my allowance was generated with in 10 mins.</P><P>After contacting BT they asked if i had been to Ireland!! I EXPLAINED I HAD NOT! then they told me it was a new product!!! this was happening every time i viewed my allowance and every month i was quering my bill and was assured by everone I spoke with that the problem was known and would be rectified. But it never was.</P><P>I have since cancelled my mobile account losing my number (which was a pain)and BT said there would be a £30.00 cancellation fee.</P><P>&nbsp;</P><P>Has anyone else had the same experience?</P><P>&nbsp;</P><P>STOKEO</P> Wed, 01 Jul 2015 13:45:49 GMT https://business.forums.bt.com/t5/Archive/Phantom-messages/m-p/75544#M24024 STOKEO 2015-07-01T13:45:49Z