Have to keep rebooting the hub every 2 days.

adresch — Thu, 10 Dec 2015 18:30:58 GMT

Not sure if anyone else gets this issue, but I used to have it with the residential Fibre service before I upgraded to the Business one

After about a week, sometimes two, the internet would suddely become very sluggish, with very slow loading websites and speedtests would show a very erratic result (fluctuating between 2mbps and 20mbps)

A reboot of the hub, while annoying, would fix the issue for a week or more

But in the last month, I find myself having to do it every other day, otherwise I could be waiting upwards of 30 seconds for a site to load

Any idea what it might be? I'm guessing it's not hardware, as it does it with the Business and Consumer hubs.

Re: Have to keep rebooting the hub every 2 days.

markp — Mon, 14 Dec 2015 12:46:09 GMT

Hi adresch,

Have you been in contact with the helpdesk to see if there is a problem with your line or router?

Markp

topic Have to keep rebooting the hub every 2 days. in Archive

Have to keep rebooting the hub every 2 days.

Re: Have to keep rebooting the hub every 2 days.