topic Re: BT Business Hub 3.0 - where do I find connection stats in Archive

BT Business Hub 3.0 - where do I find connection stats

Flaggers — Mon, 18 Jan 2016 11:49:30 GMT

Trying to find line speed, noise margins and all the other interesting stats related to my Infinity connection.

Using the Business Hub 3, from the management interface I browse to -
Settings- Advanced Settings - Broadband connection.

But all I see in here is a summary in similar format to this:

Internet Connection Configuration

Connection Information

Connection time:
Data Transmitted/Received (GB):
Broadband username:
Password:

TCP/IP settings
Broadband network IP address:
Default gateway:
Primary DNS:
Secondary DNS:

MTU

Am i looking in the wrong place, I have been through the whole interface and dont see any other options.

Re: BT Business Hub 3.0 - where do I find connection stats

markp — Mon, 18 Jan 2016 13:55:58 GMT

Hi Flaggers,

Within the BT routers you are not able to see the SNR figures for your line. Why are you looking to get this information?

Mark

Re: BT Business Hub 3.0 - where do I find connection stats

Flaggers — Mon, 18 Jan 2016 14:17:01 GMT

I have intermittent connection issues on one of my Infinity lines, few times per day the connection will either drop where web addresses take 20-30 seconds to resolve, and not everytime but sometimes the broadband indicator on the hub goes red.

I wanted SNR info for troubleshooting, as I have checked most everything else I can think of.

Re: BT Business Hub 3.0 - where do I find connection stats

markp — Mon, 18 Jan 2016 14:56:51 GMT

Hi Flaggers,

if you contact them helpdesk they might be able to get this information for you, I know we can get it for ADSL lines not sure about Fibre(infinity) lines.

Mark