topic Re: Upgrading from ADSL Max to ADSL 2+ in Archive

Upgrading from ADSL Max to ADSL 2+

experto — Mon, 22 Feb 2016 15:07:23 GMT

I have heard that it might be possible to get some help in upgrading my business line from ADSL Max to ADSL 2+ via this forum.

Below is my HomeHub5 stats :

1. Product name: BT Business Hub
3. Firmware version: Software version 4.7.5.1.83.8.200 (Type A) Last updated 29/03/15
4. Board version: BT Hub 5A
5. DSL uptime: 9 days, 18:35:09
6. Data rate: 448 / 8128
7. Maximum data rate: 976 / 8128
8. Noise margin: 20.0 / 15.8
9. Line attenuation: 2.0 / 1.5
10. Signal attenuation: 2.0 / 1.0
11. Data sent/received: 455.6 MB / 1.8 GB
13. BT Wi-fi: Yes
14. Static IP: Disabled
15. 2.4 GHz Wireless network/SSID:
16. 2.4 GHz Wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))
17. 2.4 GHz Wireless security: WPA2
18. 2.4 GHz Wireless channel: Automatic (Smart Wireless)
19. 5 GHz Wireless network/SSID:
20. 5 GHz Wireless connections: Enabled (802.11 a/n/ac (up to 1300 Mb/s))
21. 5 GHz Wireless security: WPA2
22. 5 GHz Wireless channel: Automatic (Smart Wireless)
23. Firewall:
24. MAC Address:
25. VPI/VCI: 0 / 38
26. Modulation: G.992.1 Annex A
27. Latency type: Fast
28. Software variant: AA
29. Boot loader: 1.0.0

Hopefully someone can help, I have just had my residental line upgraded from the same exchange which is now on Modulation: G.992.5 Annex A and took my speed right up.

Best

Ian

Re: Upgrading from ADSL Max to ADSL 2+

markp — Mon, 22 Feb 2016 16:47:17 GMT

Hi experto,

is it a business broadband line or a home broadband line you want to upgrade?

Markp

Re: Upgrading from ADSL Max to ADSL 2+

experto — Mon, 22 Feb 2016 19:07:35 GMT

Hi Markp

This is for a business braodband connection. I have just gone through the same process on my residential line (via the BT residential forum) the guys on that forum said they had been in touch with someone on the busienss side but that I should register on this site for my busienss line, if that make sense.

Best
Ian

Re: Upgrading from ADSL Max to ADSL 2+

markp — Tue, 23 Feb 2016 09:17:22 GMT

Hi experto,

If you can send me a private message with your contact details and details of the line in question I can check the line and get a colleague in sales to give you call to change over.

Markp

Re: Upgrading from ADSL Max to ADSL 2+

experto — Tue, 23 Feb 2016 11:05:36 GMT

Yep will do thanks..