https://business.forums.bt.com/t5/Archive/Repeated-disconnections-on-HH5-amp-Infinity/m-p/78394#M24578 <P>I had residential infinity until early Jan, switched to business infinity as my wife &amp; I work from home and I need the option of critical care, which isn't available to residential.</P><P>&nbsp;</P><P>I got a new home hub 5 which seemed okay for a week or two, but since then I've experienced regular and repeated disconnections when connected to wireless (specifically 2.4ghz). This morning I had 4-5 disconnections in less than 15 mins, only for a few seconds but enough to screw up any work I'm doing that requires a constant connection.<BR /><BR /></P><P>I've disabled the 'S<SPAN>ync with 2.4 GHz' and connection on 5ghz seems a lot more stable, but my wife's getting the same disconnections even when hard wiired (using TP-Link home plug). She can't connect to the 5ghz network as the signal's too weak.<BR /><BR />There seem to be a lot of people experiencing the same problems on the residential forums - anyone on here had / having similar experiences?</SPAN></P><P>&nbsp;</P><P><SPAN><IMG src="https://s23.postimg.org/mv4682hff/disconnect.jpg" border="0" alt="" title="" /></SPAN></P> Tue, 07 Feb 2017 09:45:11 GMT mrw_y2k 2017-02-07T09:45:11Z https://business.forums.bt.com/t5/Archive/Repeated-disconnections-on-HH5-amp-Infinity/m-p/78394#M24578 <P>I had residential infinity until early Jan, switched to business infinity as my wife &amp; I work from home and I need the option of critical care, which isn't available to residential.</P><P>&nbsp;</P><P>I got a new home hub 5 which seemed okay for a week or two, but since then I've experienced regular and repeated disconnections when connected to wireless (specifically 2.4ghz). This morning I had 4-5 disconnections in less than 15 mins, only for a few seconds but enough to screw up any work I'm doing that requires a constant connection.<BR /><BR /></P><P>I've disabled the 'S<SPAN>ync with 2.4 GHz' and connection on 5ghz seems a lot more stable, but my wife's getting the same disconnections even when hard wiired (using TP-Link home plug). She can't connect to the 5ghz network as the signal's too weak.<BR /><BR />There seem to be a lot of people experiencing the same problems on the residential forums - anyone on here had / having similar experiences?</SPAN></P><P>&nbsp;</P><P><SPAN><IMG src="https://s23.postimg.org/mv4682hff/disconnect.jpg" border="0" alt="" title="" /></SPAN></P> Tue, 07 Feb 2017 09:45:11 GMT https://business.forums.bt.com/t5/Archive/Repeated-disconnections-on-HH5-amp-Infinity/m-p/78394#M24578 mrw_y2k 2017-02-07T09:45:11Z