topic Re: Server Error in Archive

Server Error

DanMerrill — Wed, 19 Jul 2017 19:50:39 GMT

Not sure if I am posting in right place. sorry

Does anyone use Lotus Notes? When I try to open nsf file which was e-mailed to me, I get the following error:

Server Error: This database cannot be read due to an invalid on disk structure."

Do you have any suggestions how to work around it? What could make the server crashed?

Re: Server Error

andyt22 — Thu, 20 Jul 2017 13:00:15 GMT

This isn't really the place to ask about Lotus Notes problems but for what it's worth have a look at http://www-01.ibm.com/support/docview.wss?uid=swg21439899 .

Hope this helps!

Andy

Re: Server Error

jimshaffer — Thu, 20 Jul 2017 21:40:06 GMT

This issue can occur if the user has "Always keep a copy" selected for the "Save mail that you sent" option under File > Preferences > User Preferences > Mail. If changing this setting to not keep a copy allows the user to successfully send the message, this would indicate a problem with the Sent folder being corrupt. Running fixup, compact and updall on the mail database should resolve the problem in this case.

Also read info here: https://www.repairtoolbox.com/lotusnotesrepair.html

Regards