Windows 7 Set up email

Quirkas — Sun, 18 Sep 2016 09:10:40 GMT

Hello

I moved to btinterent about a month ago from Virgin. I cannot send outgoing emails. I have tried and searched for solutions and tried but no luck. I can receive but not send.

I have used mail.btinternet.com

IMAP is greyed out so cannot be changed. SSP enabled port 465

The error message is

Your IMAP server closed the connection. This can occur if you leave the connection idle for to long.

It also refers to port 993

Any ideas?

I have tried to ring BT and after giving up a couple of times my call was answered after 20 minutes and she was happy to inform me that she could offer no assistance. The online conversation was also no use, he was more clueless than me.

Re: Windows 7 Set up email

markp — Mon, 19 Sep 2016 08:07:11 GMT

Hi ,

I am afraid you have posted on the Business forum, we here are not able not able to help with @btinternet.com email addresses, if you go to the Home forum you will be able to get help.

Markp

topic Windows 7 Set up email in Archive

Windows 7 Set up email

Re: Windows 7 Set up email