Bounced Emails

Steveatthipfami — Wed, 23 Nov 2016 09:59:22 GMT

I regularly (two or three times a year!) send emails to a small group of people (our junior football teams parents) and recently I have sent two meesages to 19 recipients (5 of which are BT accounts) so a total of 10 emails in two weeks, from an email address assign in my domain (www.thipfamilies.org.uk).

The remaining emails (not to BT servers) all got through ok.

BT has seen fit to identify these emails as bulk email!

The bounce report suggested adding an SPF to my domain - done

result is - no change all emails from me to any bt email address is bounced.

So next step is contact bt (postmaster@btinternet.com) - surprise suprise email bounced

so try again using a gmail account - no reply

so here I am in BT forum trying to get some solution.

Any recommendations (other that getting our groups bt customers to use none BT email address!)

Re: Bounced Emails

Plumly — Tue, 29 Nov 2016 14:22:01 GMT

Hi Steveatthipfami,

these forums are for BT Business which use btconnect.com as their email Domain, The btinternet.com domain is for residential which is managed by a different forum

https://community.bt.com/

they will be able to assist you

thanks

PLumly

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Bounced Emails

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