https://business.forums.bt.com/t5/Archive/Hard-Bounce-of-Bulk-BT-Domain-Email-Addresses/m-p/78393#M24794 <P>Hi there,</P><P>&nbsp;</P><P>I work for an angency that looks after clients email marketing activity (newsletters, strategy, reports etc) and have a query regarding hard bounces.</P><P>&nbsp;</P><P>In December, they sent an email and after this send they received a message to say that all BT domain emails hard bounced and were removed from their database.</P><P>&nbsp;</P><P>&nbsp;</P><P>We've suggested that BT could have remvoed these due to dis-engagement and not opening emails for a number of months but they want to investigate this further.</P><P>&nbsp;</P><P>Anyone had a similar issue before or can point me in the right direction?</P><P>&nbsp;</P><P>Cheers,</P><P>Charlie</P> Mon, 06 Feb 2017 16:37:38 GMT CharlieBailey19 2017-02-06T16:37:38Z https://business.forums.bt.com/t5/Archive/Hard-Bounce-of-Bulk-BT-Domain-Email-Addresses/m-p/78393#M24794 <P>Hi there,</P><P>&nbsp;</P><P>I work for an angency that looks after clients email marketing activity (newsletters, strategy, reports etc) and have a query regarding hard bounces.</P><P>&nbsp;</P><P>In December, they sent an email and after this send they received a message to say that all BT domain emails hard bounced and were removed from their database.</P><P>&nbsp;</P><P>&nbsp;</P><P>We've suggested that BT could have remvoed these due to dis-engagement and not opening emails for a number of months but they want to investigate this further.</P><P>&nbsp;</P><P>Anyone had a similar issue before or can point me in the right direction?</P><P>&nbsp;</P><P>Cheers,</P><P>Charlie</P> Mon, 06 Feb 2017 16:37:38 GMT https://business.forums.bt.com/t5/Archive/Hard-Bounce-of-Bulk-BT-Domain-Email-Addresses/m-p/78393#M24794 CharlieBailey19 2017-02-06T16:37:38Z